Job Description

Successful Insurance Agency located in Tucson, AZ is seeking a qualified professional to join their winning team for the role of CSR. Seeking an energetic professional interested in helping the agency grow through value-based conversations and remarkable customer experience.  If you are a motivated self starter who thrives in a fast-paced environment, then this is your opportunity for a rewarding career with excellent income and growth potential.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverage, policy changes, transfers, claim submissions, and billing clarification
  • Maintain a strong work ethic with a total commitment to success each and every day

Skills/ Requirements

  • Excellent communication skills - written, verbal and listening
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Organizational skills
  • Self-motivated
  • Proactive in problem solving
  • Dedicated to customer service
  • Able to learn computer functions
  • Experience in a variety of computer applications
  • Pride in getting work done accurately and timely
  • Ability to work in a team environment
  • Ability to multi-task
  • Ability to effectively relate to a customer
  • AZ Property & Casualty license required
  • AZ Life & Health license required